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Configure Host PC Network Card

πŸ’‘ Please first confirm if the network card connecting the computer and the WPC device is in the same domain?

  • Example: 192.168.1.110 and 192.168.1.xxx belong to the same domain.
  • Example: 192.168.1.xxx and 192.168.0.xxx or 192.168.2.xxx belong to different domains.

πŸ’‘ It is recommended to turn off DHCP and use Static IP as much as possible, and set the correct IP address and subnet mask.

  • WPC Device: 192.168.1.110 Mask 255.255.255.0
  • User Side Computer: 192.168.1.20 Mask 255.255.255.0

Correct domain settings are crucial for normal communication with WPC network devices. Please follow the steps below to change the domain settings:

1. Open Windows Settings​

Click the "Start" button and select the "Settings" icon to enter the settings page.

Search settings in Windows

2. Enter Ethernet Settings Page​

On the "Settings" page, select "Network & Internet", then select "Ethernet" on the left.

Select Network & Internet

3. Change Adapter Options​

On the Ethernet settings page, click "Change adapter options".

Select Change adapter options

4. Select Network Connection​

In the "Network Connections" window, find the Ethernet connection you are using, right-click and select "Properties".

Select Properties

5. Configure IPv4 Settings​

In the "Properties" window, double-click "Internet Protocol Version 4 (TCP/IPv4)" to enter the IPv4 settings page.

Select Internet Protocol Version 4 (TCP/IPv4)

6. Set IP Address​

Select "Use the following IP address" and manually enter the IP address, subnet mask, and default gateway. Ensure the IP address is within the same subnet and does not conflict with any other device's IP address.

Select Use the following IP address
ParameterSetting Value
IP Address192.168.1.38 (Do not use the same IP as the WPC device)
Subnet Mask255.255.255.0

After completing the settings, click "OK" to save the changes. Then click "OK" again to close the window.

7. Confirm Connection Status​

Open the Command Prompt and enter the following command to test the connection:

ping 192.168.1.110
Enter ping command

If the following response appears, it means that the WPC device and the computer have successfully connected:

Ping success response

If you still encounter communication problems, you can try replacing it with a new network cable or seek technical support from WPC.